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NATO LESSONS LEARNED CAPABILITY

 

“The purpose of a Lessons Learned procedure is to learn efficiently from experience and to provide validated justifications for amending the existing way of doing things, in order to improve performance, both during the course of an operation and for subsequent operations.”

AJP 3(B) Allied Doctrine for Joint Operations

NATO Lessons Learned Capability

“A Lessons Learned capability provides a commander with the structure, process and tools necessary to capture, analyze and take remedial action on any issue and to communicate and share results to achieve improvement.”

Bi-SC Directive 80-6 Lessons Learned

Key Elements of a LL Capability:

  • Structure: Skilled and dedicated LL personnel allocated to adequate posts within the organization.
  • Process: A common LL process to develop a lesson, to include sharing and utilizing it appropriately.
  • Tools: Technology to support collection, storage, staffing and sharing of LL information.

 

NATO Lessons Learned Capability

Foundations of a LL capability:

  • Mindset: A desire to incorporate learning from others into all aspects of work as well as the confidence and trust to share own learning with others.
  • Leadership: Timely and effective decision making throughout the LL process, an emphasis on the value of the LL capability to the organization and the creation of a safe environment where learning can flourish.

 

 

Critical success factors for a LL capability:

  1. Leadership: Leaders need to actively engage in their LL capability and prioritize resources to ensure that changes happen and lessons get learned.
  2. Mindset: A desire to improve and willingness to share information and take into account the information received from others.
  3. Information Sharing: A key issue with information sharing is information assurance: the LL information that we submit and receive from the LL capability needs to be trustworthy.
  4. Stakeholder Involvement: All of us need the opportunity to influence how our organization will change in response to lessons identified.

 

To know more about LL Capability and the NATO LL Process, download the NATO LL Handbook.